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MSS Website terms and conditions

The Mauritius Sugar Syndicate (“MSS”/”We”/”us”), set up pursuant to the Mauritius Sugar Syndicate Act 1951, is the sole organisation responsible for the marketing and export of sugar produced in Mauritius.

The MSS has for object (i) the sale of all sugars received by it for the account of its members, all of whom are sugar producers, comprising corporate and independent sugar cane growers as well as millers, and (ii) the distribution of the proceeds of such sale after deduction of common expenses. In relation to such purpose, the MSS has the power to make regular payments  to the sugar producers.

The operations of MSS are structured into specialised departments geared to provide support services of direct relevance to its core business, namely marketing and sales, logistics and planning, finance and accounts, service assistance to producers, and also ensuring the quality, food safety and ethical compliance of the sugars supplied with international sustainability standards and relevant local legislation.

1. BY USING OUR WEBSITE YOU ACCEPT THESE TERMS  

By using our website, you confirm that you accept these terms of use and that you agree to comply with them.  If you do not agree to these terms, you must not use our website.

We use cookies to improve your experience and our services, and to analyse the use of our website.  Find out more about our cookies and how to manage them by reading our Cookies Policy.

Cookies are small text files sent by the website to the computer of the user (normally to the browser), where they are stored and then resent to the website when the user visits it again. Cookies cannot collect any other data from the user’s hard disk, or transmit viruses, or acquire e-mail addresses.

2. UPDATES TO OUR TERMS AND CONDITIONS AND OUR WEBSITE

We amend these terms from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time. 

These terms were most recently updated on [DATE].

We aim to update our website regularly and can change our Content (reference to Content include any kind of text, information, images, audio or video material which can be incorporated in the website for access by you to the website at any time). We will use our reasonable efforts to keep the website available to you, but if necessary, we may suspend access to the website. We will not be liable if for any reason the website is unavailable at any time or for any period.

3. USER REGISTRATION AND ACCOUNT

When you create an account on our website, you should ensure that all data provided is accurate and true.  You are responsible for your account information, including your password.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

4. INTELLECTUAL PROPERTY

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, texts, trademarks, illustrations, photos, graphics, files, designs, arrangements. 

All other such material reproduced on this website which are not the property of, or licensed to us are acknowledged on the website.

5. PERMITTED USE  

You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others within your organisation to the content posted on our website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of the content on our website must always be acknowledged.

You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

6. RELIANCE

The contents of this website is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.

7. THIRD PARTY LINKS

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those websites or resources and we assume no responsibility for such contents or resources.

8. LIMITATION OF LIABILITY

We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any of the Content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with

  1. use of, or inability to use, our website; or
  2. use of or reliance on any of the content displayed on our website.

In particular, we will not be liable for:

  1. loss of profits, sales, business, or revenue;
  2. business interruption;
  3. loss of anticipated savings;
  4. loss of business opportunity, goodwill or reputation; or
  5. any indirect or consequential loss or damage.

9. PRIVACY STATEMENT  

We are duly registered as with the Data Protection Commission of Mauritius.  We are committed to protecting personal data and we will only use your personal data as set out in our Privacy Policy.

10. UPLOADING CONTENT TO OUR WEBSITE  

Any content you upload to our website will be considered non-proprietary. You retain all of your ownership rights in your content.

You are solely responsible for securing and backing up your content.

11. BUGS AND VIRUSES

We do not guarantee that our website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.

You must not misuse our website by knowingly introducing viruses or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. 

In the event of such a breach, your right to use our website will cease immediately.

12. GOVERNING LAW AND JURISDICTION

These terms and conditions are governed by the laws of Mauritius and you consent to the exclusive jurisdiction of the courts in Mauritius in any and all disputes arising out of or relating to the use of this website.

Data Privacy Policy

1. WHO WE ARE

The Mauritius Sugar Syndicate (“MSS”/”We”/”us”), set up pursuant to the Mauritius Sugar Syndicate Act 1951, is the sole organisation responsible for the marketing and export of sugar produced in Mauritius. 

The MSS has for object (i) the sale of all sugars received by it for the account of its members, all of whom are sugar producers, comprising corporate and independent sugar cane growers as well as millers, and (ii) the distribution of the proceeds of such sale after deduction of common expenses. In relation to such purpose, the MSS has the power to make regular payments  to the sugar producers.

The operations of MSS are structured into specialised departments geared to provide support services of direct relevance to its core business, namely marketing and sales, logistics and planning, finance and accounts, service assistance to producers, and also ensuring the quality, food safety and ethical compliance of the sugars supplied with international sustainability standards and relevant local legislation.

Sugar cane planters and millers, members of the MSS, can access the “Producers’ Corner” with regard to the status of payments, while clients of MSS, namely the foreign distributors of the sugars exported by MSS, can access the “Club Area” for complaints. In this connection, MSS may Process Personal Data, as defined in the Data Protection Act, 2017 (the “Act”).

The MSS is duly registered as Controller and Processor with the Data Protection Commission of Mauritius.


2. OUR PRIVACY STATEMENT

As the MSS is committed to protecting Personal Data, this Privacy Policy outlines the purpose for which we collect your Personal Data through your use of our website, including any data you may provide through our website, how we Process your Personal Data, and tells you about your privacy rights.

This Privacy Policy may be updated regularly, and any changes shall be effective when they are posted on this page. You are advised to review this Privacy Policy periodically for any changes.


3. WHAT PERSONAL DATA DO WE COLLECT

Identity Data first name, last name, company name, username or similar identifier, title and gender, Sugar Insurance Fund Board registration number.
Contact Data registered address, email address and telephone numbers.
Financial data Bank information details, account number.
Technical Data internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices used to access our website.
Profile Data username and password, preferences, interests, feedback and survey responses.
Usage Data information about how you use our website.

4. HOW IS PERSONAL DATA COLLECTED

(i) By direct interaction, You may give us your Identity, Contact and Financial Data by filling in physical or online forms or by corresponding with us in person, by post, phone, email or otherwise. This includes Personal Data you provide when you:

·   visit the premises of the MSS for registration as planter for payment purposes;

·   supply sugar cane to the mill(s);

·   pledge your sugar cane proceeds with a bank;

·   create an account on our website;

·   request for our feedback in relation to any complaint in respect to our services;

·   request marketing information to be sent to you;

 (ii) Automated technologies or interaction, when interacting with our website, we may:

·   automatically collect Technical Data about the equipment used by you, browsing actions and patterns, traffic data;

·   collect such Personal Data by using cookies, server logs and other similar technologies;

·   receive Technical Data when visiting other websites employing our cookies.  Please see our cookies policy for further details.

(iii) Third parties or publicly available sources, such as Technical Data from the following parties:

(a) analytics providers such as Google and
(b) search information providers inside and outside Mauritius.


If you have any questions about this Privacy Policy, please contact us:

To the attention of: Parweezia Thupsee
Title: Data Protection Officer.
Email: [email protected]
Phone number: +230 212 08 14

Cookies Policy

1. WHAT COOKIES ARE

The MSS website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

2. WHICH COOKIES DO WE USE

• Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, setting your privacy preferences, logging in, or filling in forms.

• Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

3. WHY WE USE COOKIES

We use cookies for the following purposes: 

•to recognize your computer, in particular, so that you will not have to start over every time, when you visit our website; 

•to track you as you navigate the website; 

•to improve the website's usability; 

•to analyze the use of the website; to administrate the website; and 

•to personalize the website for you, given your past use.


4. THIRD-PARTY COOKIES

In addition to our own cookies, we may also use various third-parties cookies to enable functionalities on our website; to obtain statistics on the use of our website; to build a profile of your web surfing; etc.

We work with third parties (e.g. Google Analytics) to provide services, such as enabling users to leave comments, allowing users to share content, customizing content based on usage, or tracking aggregate site usage statistics, generating Analytics Cookies on our behalf. Although we may not have access to these cookies, we may use statistical information arising from the cookies provided by these third parties to customize content and for other purposes as described above. These third parties may also transfer this information to other parties if required by law, or if such other parties process the information on their behalf.

Third-party advertisers and other organisations may also use their own cookies to collect information on your activities and/or the advertisements you have clicked.

To learn more about these third-party cookies and how to manage them, please refer to the relevant policies on the third party’s website.

How to manage Cookies

If you would like to delete or block cookies, please configure the settings on your web browser. For more information, visit the help pages of your web browser.

Guidance on how to control cookies for common browsers is linked below:

•Google Chrome

•Mozilla Firefox

•MacOS Safari

•Microsoft Internet Explorer

If you disable or refuse cookies, please note that some parts of our website may become inaccessible or may not function properly.